Manufacturing Production Scheduling Software: What Actually Works
If you're running a manufacturing operation and still scheduling production with spreadsheets or sticky notes, you're burning money. Production scheduling software turns chaos into order, but most vendors won't tell you about the hidden costs, steep learning curves, and limitations until after you've signed.
This is your straight-talk guide to manufacturing production scheduling software. No fluff. Just what works, what sucks, and what it'll actually cost you.
Before diving into specific tools, check out our guide on best project management software for broader business management needs that complement scheduling systems.
What Production Scheduling Software Actually Does
Production scheduling software helps manufacturers plan and allocate resources-equipment, inventory, labor-to production processes. The good ones use AI and IoT to optimize resource utilization, reduce manufacturing cycle time, and ensure on-time delivery.
Standard features include:
- Real-time production tracking across multiple locations
- Material requirements planning (MRP) and capacity planning
- Automated scheduling based on resource availability
- What-if analysis for scenario planning
- Shop floor control with barcode scanning
- Integration with ERP, MES, CRM, and accounting software
Implementation costs typically run $50,000-$100,000 for moderate complexity systems. Custom solutions can hit $100,000-$200,000 depending on your needs.
Finite vs. Infinite Capacity Scheduling: Understanding the Difference
Before choosing software, understand this fundamental distinction that determines whether your schedule reflects reality or fantasy.
Infinite Capacity Scheduling
Traditional MRP systems use infinite capacity loading, which assumes unlimited resources. These systems schedule backwards from customer due dates based on manufacturing lead times, completely ignoring whether machines, labor, or materials are actually available. The result? Schedules that look perfect on paper but collapse the moment production starts.
Infinite capacity works fine for simple operations with consistent production runs and minimal resource constraints. But if you're juggling multiple orders competing for limited equipment, it's a recipe for disaster.
Finite Capacity Scheduling
Finite capacity planning creates realistic schedules by accounting for actual resource constraints-machine availability, labor shifts, tooling, material supply, and setup times. If resources aren't available, the system schedules work when capacity opens up, even if that means pushing out customer due dates.
This approach prevents overloading resources and creates achievable schedules. The downside? You'll have to deal with the uncomfortable truth about your actual capacity limitations. Many manufacturers discover they've been over-promising and under-delivering for years.
Modern Advanced Planning and Scheduling (APS) systems offer both approaches, letting you choose based on your needs. For high-mix, low-volume manufacturing with shared resources, finite capacity is non-negotiable.
Who Needs This Stuff
Traditional MRP systems handle large production runs or simple product lines just fine. But if you're dealing with make-to-order operations, high-mix low-volume manufacturing, or constantly changing customer demands, you need real scheduling software.
These systems excel when you have:
- Multiple small production runs instead of mass production
- Custom or assemble-to-order products
- Complex bills of materials with many components
- Shared facilities competing for limited resources
- Frequent order changes and rush jobs
If you're also looking to optimize your sales process, our best sales CRM software guide covers tools that integrate well with manufacturing systems.
Industry-Specific Applications
Production scheduling software isn't one-size-fits-all. Different industries have unique constraints that require specialized functionality.
Automotive Manufacturing
Automotive parts manufacturers deal with tight tolerances, stringent quality requirements, and just-in-time delivery. Scheduling software for this sector needs serial number tracking, quality control checkpoints, and the ability to handle frequent engineering changes. Visual Planning and PlanetTogether both serve automotive well with their constraint-based scheduling.
Food and Beverage
Food manufacturers face batch tracking requirements, expiration date management, recipe management, and FDA compliance. Scheduling software must handle co-products, by-products, and yield variations. Infor Production Scheduling specifically addresses processes like mixing, brewing, cooking, and distilling with features for tank capacity, vessel management, and flow optimization.
Electronics Assembly
Electronics manufacturing requires component tracking, revision control, and the ability to schedule around component availability. Many operations run parallel assembly lines with shared equipment. Katana and MRPeasy both work well for small to mid-sized electronics manufacturers, though be prepared for Katana's pricing volatility.
Pharmaceuticals and Medical Devices
Pharma and medical device manufacturing demands batch genealogy, equipment qualification tracking, and extensive documentation for regulatory compliance. QT9 ERP specializes in regulated industries with integrated quality management, though it comes with complexity and a steep learning curve.
Job Shops and Fabrication
Job shops need extreme flexibility, as no two orders are alike. Scheduling software must handle constantly changing priorities, custom routing, and resource conflicts. JobBOSS² and E2 Shop System were purpose-built for this environment, offering drag-and-drop scheduling boards that let you adapt on the fly.
The Top Players: What They Cost and What You Get
MRPeasy - Best for Small Manufacturers
MRPeasy starts at $49/user/month and delivers solid production planning, drag-and-drop rescheduling, and workforce management. It's cloud-based and designed specifically for small to mid-sized manufacturers who need to ditch spreadsheets without breaking the bank.
The pricing structure includes four tiers: Starter ($49/user/month), Professional ($69/user/month), Enterprise ($99/user/month), and Unlimited ($149/user/month). Annual billing gives you effectively 11 months for the price of 12.
What's Good:
- Actually affordable for small shops
- Real-time scheduling and shop floor tracking
- Multi-level bills of materials
- Forward and backward scheduling options
- Clean interface that doesn't require a PhD to navigate
- 15-day free trial with full feature access
- Support for 30 languages for international operations
- QuickBooks and Xero integration
What Sucks:
- Limited customization for complex workflows
- Reporting could be more robust
- Not ideal for large enterprises with multiple plants
- Can't print statistic graphs easily for presentations
- Email support only-no phone support option
- Interface feels dated compared to modern alternatives
- Some users report issues with multi-level BOM management
Katana MRP - The Overhyped Option
Katana starts at $399/month (billed quarterly) for their Standard plan with 3 inventory locations. Professional plan runs $899/month for unlimited SKUs and up to 10 locations. They also offer a Professional Plus plan requiring custom pricing for large operations.
Katana markets itself heavily to small manufacturers, but recent user feedback tells a different story.
What's Good:
- Visual planning dashboard is intuitive
- Real-time inventory tracking across channels
- Decent integrations with Shopify, Xero, QuickBooks
- Shop floor control with manufacturing order tracking
- Unlimited user access included in all plans
What Sucks:
- Pricing has become aggressive-users report price increases from $60/month to $400+ without warning
- Some users cite 523% price hikes over their subscription period
- Essential features moved to separate paid add-ons
- Can't track shipping supplies (seriously)
- Steep learning curve despite the pretty interface
- User permissions need major improvement
- No backup or undo functionality
- Bugs are common, support response is often "we'll add it to our voting system"
- Users report unexpected charges for API usage
- Recent reviews warn about features being removed and put behind paywalls
- Financial unpredictability makes budgeting difficult
Multiple users on review sites specifically warn about unexpected price hikes that doubled or tripled their monthly costs. Small businesses have abandoned the platform over pricing policies that don't inspire confidence. As one reviewer put it: "They have increased prices by 523% since we started using this service."
JobBOSS² - For Job Shops That Can Afford It
JobBOSS² pricing isn't publicly listed, but it's subscription-based and known to be expensive. Users report it's affordable for budget-conscious operations but note it carries a higher price tag than competing systems targeted at small businesses.
This is purpose-built software for job shops and make-to-order manufacturers, combining features from E2 Shop and the original JobBOSS.
What's Good:
- Two scheduling methods: Planning Board (drag-and-drop) and Whiteboard Scheduler (on-the-fly changes)
- Excellent for custom manufacturing with constantly changing priorities
- Real-time machine status tracking to avoid bottlenecks
- Strong job costing and quote-to-cash workflow
- Cloud-based with mobile apps
- Solid customer support (when you can reach them)
- Built specifically for job shops and contract manufacturers
What Sucks:
- Expensive, especially with add-ons
- Scheduling module is rigid and difficult to use according to multiple reviews
- Not great for process manufacturers
- QuickBooks integration requires 15+ steps
- Weak shop floor control and QA features
- Accounting drill-down is clunky-simple tasks take 30+ minutes
- Built more for production runs than true custom job shops
- No 24/7 phone support
- Support response times can lag during peak periods
Fishbowl Manufacturing - The QuickBooks Bridge
Fishbowl Manufacturing pricing starts at $4,395 for a perpetual license with 5 users. Cloud deployment runs $2,500/user annually including support. On-premise licensing is around $5,000/user as a one-time cost. Monthly pricing starts at $329/month based on recent data.
Fishbowl is the go-to for manufacturers who want to keep using QuickBooks but need real manufacturing capabilities.
What's Good:
- Seamless QuickBooks and Xero integration
- Advanced work orders and bills of materials
- Barcode scanning for accuracy
- Multi-location inventory tracking
- Handles various manufacturing types: assembly, reverse, disassembly, repair
- Automatic capacity projections
- Cost tracking is solid
What Sucks:
- Reporting functionality is limited and not user-friendly
- QuickBooks integration isn't as stable as advertised
- No mobile functionality
- Interface feels dated compared to modern cloud solutions
- Learning curve is steeper than expected
- Customization and integrations come with additional costs
- Need to reboot servers and optimize databases (feels like 2010)
PlanetTogether - For High-Mix Environments
PlanetTogether doesn't publish pricing publicly, but it's known as a higher-end solution for manufacturers producing varied products in batches with high customization.
What's Good:
- Excellent constraint management with drag-and-drop
- Strong capacity-constrained scheduling
- Integrates labor shifts and material supply into schedules
- Good for food processing, pharma, electronics, automotive
- Advanced analytics for capacity, productivity, and financials
- Supports both finite and infinite capacity planning
- What-if scenario modeling helps evaluate alternatives
What Sucks:
- Pricing is opaque-requires sales calls
- Overkill for simple manufacturing operations
- Implementation can be complex
Cloud vs. On-Premise: The Deployment Decision
By 2026, 60% of large enterprises are expected to transition IT environments to the cloud. For production scheduling, this shift brings real advantages-and some trade-offs.
Cloud-Based Solutions
Cloud production scheduling offers accessibility from anywhere, automatic updates, and lower upfront costs. Katana, MRPeasy, and JobBOSS² all operate primarily in the cloud.
Advantages:
- Access from any device with internet connection
- Automatic software updates and maintenance
- Lower initial investment-no server hardware required
- Easier scaling as your business grows
- Built-in redundancy and disaster recovery
Disadvantages:
- Requires reliable internet connectivity
- No offline capabilities when connectivity drops
- Monthly or annual subscription costs add up over time
- Less control over data security
- Potential for unexpected price increases
On-Premise Solutions
On-premise systems like Fishbowl's perpetual license model give you complete control but require more upfront investment and internal IT resources.
Advantages:
- Complete control over your data
- No recurring subscription fees (after initial purchase)
- Works without internet connectivity
- Greater customization potential
Disadvantages:
- High upfront costs for software and hardware
- Requires internal IT staff for maintenance
- Manual updates and patches
- Limited remote access capabilities
- You're responsible for backups and disaster recovery
Hybrid Cloud Models
Many manufacturers adopt hybrid approaches, keeping critical MES functions on-premise for security while moving non-critical data management to the cloud. This balances control with flexibility, though it adds complexity to your IT infrastructure.
Features That Actually Matter
Don't get distracted by vendor marketing. Here's what you really need:
1. Real-Time Data Integration
Your scheduling software needs to talk to your ERP, MES, and CRM systems. If it can't pull real-time data from your shop floor, you're making decisions based on outdated information. Look for native integrations with systems you already use, not just "API available" promises.
2. Drag-and-Drop Scheduling
When a rush order comes in (and it will), you need to reschedule fast. Drag-and-drop interfaces aren't just nice to have-they're essential for shops with changing priorities. The best systems prevent you from creating impossible schedules by checking resource availability as you move orders around.
3. What-If Analysis
Good software lets you test scenarios before committing. What happens if you bump this order? What if that machine goes down? Run the numbers before making the call. This scenario planning capability separates basic schedulers from true decision-support tools.
4. Mobile Access
Shop floor managers aren't sitting at desks. If your software doesn't work on mobile devices, you're forcing people to trek back to the office for every update. Look for responsive web interfaces or dedicated mobile apps that provide full functionality, not just read-only views.
5. Configurable Alerts
Set up notifications for jobs running behind, materials running low, or machines approaching capacity. Reactive management is expensive management. Push notifications that reach the right people at the right time prevent small problems from becoming expensive disasters.
6. Visual Scheduling Interfaces
By 2026, production scheduling interfaces are evolving beyond basic Gantt charts to include immersive 3D visualizations. Modern systems offer heatmaps that color-code production status, making bottlenecks instantly visible. These visual tools make complex scheduling data accessible to everyone from planners to executives.
7. Constraint-Based Scheduling
Advanced systems model constraints like machine capabilities, labor skills, tooling availability, and material supply. This prevents you from creating schedules that look great but can't be executed. PlanetTogether and Infor excel at constraint modeling for complex manufacturing environments.
For comprehensive business management beyond manufacturing, explore our best project management tools comparison.
Advanced Planning and Scheduling (APS) Systems
When standard MRP isn't enough, manufacturers turn to Advanced Planning and Scheduling systems. These sophisticated platforms use mathematical models and algorithms to create optimal schedules that traditional systems can't match.
What Makes APS Different
APS systems extend basic MRP in four critical ways:
1. Available Capacity vs. Total Capacity: Instead of assuming all capacity is available, APS constrains planning based on work already scheduled. This reflects reality-other jobs are already running.
2. Complex Modeling: Rather than simple formulas, APS runs multiple scenarios simultaneously to create realistic simulations. The software might test dozens of scheduling sequences to find the optimal approach.
3. Concurrent Operations: Traditional MRP schedules sequentially-materials ordered, received, then production begins. APS overlaps operations where possible, dramatically reducing lead times.
4. Dynamic Rescheduling: When disruptions occur (and they always do), APS systems quickly generate new optimal schedules rather than requiring manual adjustments.
When You Need APS
APS makes sense for operations with:
- Make-to-order or assemble-to-order production
- Large numbers of SKUs and components
- Shared resources competing across product lines
- Frequent order changes and rush jobs
- Complex routing with many process steps
If you're running simple, repetitive production, APS is overkill. But for job shops, custom manufacturers, and high-mix operations, it's often the only way to maintain profitability.
AI and IoT in Production Scheduling
The latest APS systems leverage artificial intelligence and Internet of Things integration to predict and prevent problems. AI-powered scheduling software is already cutting planning costs by up to 30% according to industry data.
IoT sensors feed real-time machine status into scheduling systems. If a machine is running slower than expected, the schedule automatically adjusts downstream operations. If a machine fails, the system immediately reschedules affected orders to available equipment.
Digital twins-virtual replicas of your production floor-let you test schedule changes in simulation before implementing them in reality. This eliminates the "let's try it and see what happens" approach that causes costly disruptions.
What Nobody Tells You About Implementation
Software vendors love to show you demos with clean data and perfect workflows. Reality is messier.
Data Migration Is Hell
Moving from spreadsheets or legacy systems to new software requires cleaning your data first. Bills of materials with errors, inconsistent part numbers, missing cost data-it all needs fixing. Budget 2-3 months minimum for data prep. Some manufacturers discover they've been working with inaccurate BOMs for years.
Training Takes Longer Than Promised
Vendors say "intuitive interface" but your shop floor workers need real training. Plan for 4-8 weeks of reduced productivity while people learn the system. Don't skimp on training-undertrained users will find workarounds that defeat the whole purpose.
Consider staggered rollout by department or product line rather than going live everywhere at once. This lets you identify problems early and adjust before they multiply across your operation.
Integration Costs Add Up
That $49/month price tag? Add costs for integrating with your existing ERP, accounting software, and e-commerce platforms. API connections, custom development, ongoing maintenance-it adds up fast. Some integrations require middleware that adds another subscription to your stack.
Get detailed integration cost estimates in writing before signing. Ask specifically about:
- Data mapping and transformation requirements
- Ongoing API fees or transaction limits
- Custom connector development if needed
- Testing and validation time
- Ongoing maintenance as systems update
Customization Is Never "Just a Small Change"
Your manufacturing process is unique. Adapting software to match your workflow costs money. Every custom field, report, or workflow modification requires development time and testing. That "quick customization" the sales rep promised? It'll take three times longer and cost twice as much as quoted.
Change Management Makes or Breaks Implementation
The biggest implementation failures aren't technical-they're human. Your team has been doing things a certain way for years. New software changes workflows, eliminates familiar workarounds, and makes some people's expertise obsolete.
Successful implementations involve shop floor supervisors and key operators from day one. These people will either champion the new system or sabotage it through passive resistance. Give them ownership of how the system gets configured for their areas.
The Hidden Costs
Here's what won't appear in the initial quote:
- Per-user licensing: Growth means higher costs. That $49/user adds up when you hit 20+ users.
- Premium support: Basic support means email responses in 24-48 hours. Phone support costs extra.
- Add-on modules: Advanced features often require separate purchases. Katana's add-ons, JobBOSS's scheduling module-they're all extra.
- Annual price increases: Subscription prices typically rise 3-10% annually. Lock in multi-year pricing if possible.
- Data storage limits: Exceeded your storage tier? Pay up or delete historical data.
- Training refreshers: Staff turnover means ongoing training costs.
- Third-party add-ons: Need features the core system doesn't provide? Third-party apps mean more subscriptions.
- Consulting fees: Most implementations require outside consultants at $150-$300/hour.
Choosing the Right Type of Buyer
Over 90% of buyers fall into one of three categories:
ERP Suite Buyers
These buyers want one system for everything-scheduling, accounting, CRM, inventory. They value seamless data flow and are willing to compromise on best-of-breed features for integration simplicity. NetSuite, SAP, and Microsoft Dynamics 365 serve this market, though you'll pay premium prices and face long implementations.
Best-of-Breed Buyers
These buyers want the best scheduling tool regardless of ERP integration complexity. They're willing to connect multiple systems to get superior scheduling capabilities. PlanetTogether, Visual Planning, and specialized APS systems appeal to this group.
Mid-Market Buyers
These buyers want good scheduling features with reasonable ERP integration at affordable prices. They're pragmatic-perfect is the enemy of good enough. MRPeasy, Katana (pricing concerns aside), and Fishbowl target this segment.
Understanding which buyer type you are helps narrow the field and avoid wasting time on solutions that don't match your philosophy.
Red Flags to Watch For
Shopping for production scheduling software? Run if you see:
- No transparent pricing: If they won't show costs upfront, they're hiding something.
- Mandatory long-term contracts: Month-to-month should be an option. Annual-only pricing locks you in.
- Limited integration options: Proprietary systems that don't play nice with others will cost you later.
- No free trial or demo: Reputable vendors let you test before buying.
- Vague implementation timeline: "It depends" isn't an answer. Good vendors provide realistic timelines.
- Customer reviews mention surprise price hikes: Check recent reviews, not just the vendor's cherry-picked testimonials.
- Sales pressure tactics: "This discount expires tomorrow" means they're desperate.
- Overly complex feature lists: If you need a dictionary to understand their feature list, the software is probably overcomplicated.
- No references in your industry: Ask for references from similar manufacturers. Generic references don't help.
Making the Decision
Here's how to choose without getting burned:
Start With Your Actual Needs
Don't buy features you won't use. Make a list of must-haves versus nice-to-haves. Small job shop with 10 employees? MRPeasy is plenty. Large operation with multiple plants? You need enterprise-grade solutions.
Document your current scheduling process in detail. Map out:
- How orders enter the system
- Who makes scheduling decisions
- What information they need to decide
- Where bottlenecks occur
- What reports management needs
This process usually reveals that you don't need half the features vendors try to sell you.
Calculate Total Cost of Ownership
Add up software licensing, implementation costs, training, integrations, support contracts, and annual increases. Compare 3-year total cost, not just monthly fees.
Use this formula:
Year 1: License costs + Implementation + Training + Integrations + Support
Year 2: License costs × 1.05 + Support × 1.05
Year 3: License costs × 1.10 + Support × 1.10
This gives you a realistic picture. That "affordable" option might not look so cheap over three years.
Test With Real Data
Don't accept vendor demo data. Load your actual BOMs, work orders, and production schedule into the trial. See how it handles your complexity. Many systems look great with simple demo data but choke on real-world scenarios.
Create test scenarios that reflect your worst days-multiple rush orders, machine breakdown, material shortage. Can the software help you reschedule quickly? Or does it require so many manual adjustments that you might as well use a spreadsheet?
Talk to Current Users
Ask vendors for references from companies similar to yours. Then contact users the vendor didn't refer you to-check review sites for honest feedback. Specifically ask about:
- Implementation challenges they encountered
- Whether pricing has increased since they started
- How responsive support is when problems occur
- Features they thought they'd use but don't
- Features they wish they had
- Whether they'd buy it again knowing what they know now
Plan for Change Management
New software changes workflows. Involve your shop floor supervisors and key operators early. If they resist the change, implementation will fail regardless of software quality.
Create a cross-functional implementation team with representatives from:
- Production/Shop floor
- Planning/Scheduling
- Materials/Purchasing
- Quality
- IT
- Management
This team becomes your internal champions who help the broader organization adapt.
Alternatives to Consider
Production scheduling software isn't your only option:
ERP Systems with Scheduling Modules
NetSuite, SAP, Microsoft Dynamics 365 include production scheduling. More expensive but fully integrated. Good for manufacturers who need comprehensive business management beyond scheduling. Expect 6-12 month implementations and six-figure costs.
Spreadsheet + Project Management
Excel or Google Sheets plus project management software like Monday.com or Asana can work for very small operations. Free or cheap, but doesn't scale and prone to errors. Check our guide on Monday.com for project management options.
This approach breaks down fast when you exceed 10 concurrent orders or 5 shared resources. The coordination overhead becomes unbearable.
Manufacturing Execution Systems (MES)
MES platforms like Plex focus on shop floor execution and real-time data collection. Some include scheduling capabilities, though typically not as sophisticated as dedicated scheduling software. Best used in conjunction with scheduling tools, with MES handling execution and production scheduling handling planning.
Custom Development
Build your own system if you have unique requirements and budget. Expect $100,000-$500,000 and 6-12 months development time. Only makes sense for large manufacturers with specific needs commercial software can't meet.
Be realistic about ongoing maintenance costs. That custom system needs a dedicated developer or team to maintain and enhance as your needs evolve.
Industry Trends Shaping the Future
Production scheduling software is evolving rapidly. Here's what's coming:
AI-Driven Optimization
AI-powered systems learn from your production history to suggest optimal schedules. Machine learning algorithms identify patterns humans miss-like which operators work better with certain products or which machine combinations minimize changeover time. By 2026, AI features are becoming table stakes rather than differentiators.
IoT Integration
With 70% of manufacturers expected to adopt IoT solutions by 2026, scheduling software increasingly connects directly to production equipment. Real-time machine status feeds scheduling algorithms, automatically adjusting when equipment runs slower than expected or fails entirely.
Digital Twins
Virtual replicas of your production environment let you test scheduling changes in simulation. See the impact before implementing on the real shop floor. This technology, once limited to large manufacturers, is becoming accessible to mid-market operations.
Enhanced Visualization
3D visualizations with real-time status indicators replace traditional Gantt charts. Heatmaps show bottlenecks at a glance. Interactive dashboards let planners drill down from plant-level views to individual operations without opening multiple screens.
Edge Computing
Time-sensitive scheduling decisions happen closer to data sources, reducing latency. This matters for high-speed production where seconds count. Edge computing processes data locally before syncing to cloud systems, providing the benefits of both approaches.
The Bottom Line
Manufacturing production scheduling software can transform your operation-or waste six figures and months of productivity if you choose wrong.
For small manufacturers (under 20 employees): Start with MRPeasy at $49/user/month. It covers the basics without overwhelming complexity or cost. The interface is dated but functional, and support is adequate for straightforward questions.
For job shops with custom work: JobBOSS² delivers if you can stomach the price and rigid scheduling. Just know what you're getting into with the limitations. Budget for add-ons and premium support.
For QuickBooks users: Fishbowl Manufacturing bridges the gap, but expect a learning curve and ongoing customization costs. The integration isn't as seamless as advertised, so plan for manual workarounds.
For high-mix manufacturing: PlanetTogether handles complexity well but requires significant investment in time and money. Implementation typically takes 3-6 months with consulting support.
Avoid Katana unless you're prepared for unpredictable pricing and missing features. Too many recent complaints about price hikes (some users cite 523% increases) and removed functionality to recommend confidently. The visual interface is appealing, but pricing volatility kills any budget predictability.
Consider Visual Planning if you need strong resource scheduling across multiple departments. Its VPAutomation tool excels at matching tasks to skilled operators based on certifications and availability.
Look at Infor Production Scheduling if you're in process manufacturing (food, beverage, pharma). Its constraint-based scheduling for mixing, brewing, and batch processes is purpose-built for these industries.
Whatever you choose, negotiate hard on pricing, insist on transparent contracts, and plan for double the implementation time vendors promise. Manufacturing is too important to trust vendor marketing at face value.
Get everything in writing:
- Total cost including all add-ons and integrations
- Implementation timeline with milestones and deliverables
- Training hours included and hourly rate for additional training
- Support response times with penalties if not met
- Annual price increase caps
- Data export capabilities if you decide to leave
- Integration specifications and who's responsible for what
Most importantly, start with a pilot program if possible. Implement in one product line or department, prove it works, then expand. This approach costs more per user initially but dramatically reduces the risk of a failed enterprise-wide rollout.
Ready to optimize your entire business workflow? Check out our best CRM software guide for customer management tools that complement your production scheduling system. For sales teams working with manufacturing operations, our Close CRM recommendation integrates well with most scheduling platforms.
Want to improve your marketing while you're optimizing operations? Check out AWeber for email marketing that keeps customers informed about production schedules and delivery dates.