Is Squarespace Worth It? An Honest Look at the Costs, Limitations, and When It Actually Makes Sense
Squarespace runs a lot of podcast ads and Super Bowl commercials, which is great for brand awareness but doesn't really answer the question: should you actually use it for your business?
I've spent time in the platform and researched how it stacks up. Here's the real answer: Squarespace is worth it for small businesses, creatives, and service providers who want a polished website without hiring a developer-but it's not the right choice for everyone.
Let me break down exactly when Squarespace makes sense, when it doesn't, and what you'll actually pay.
Squarespace Pricing: What You'll Actually Pay
Squarespace recently rolled out a new four-tier pricing structure. Here's what the plans cost on annual billing (you'll save 25-40% versus monthly):
- Basic: $16/month - Portfolio sites, blogs, personal brands
- Core: $23/month - Small businesses that need marketing tools
- Plus: $39/month - Online stores with solid ecommerce needs
- Advanced: $99/month - Growing ecommerce with advanced features
If you pay monthly, expect to shell out $25, $36, $56, or $139 respectively. The annual discount is significant enough that I'd recommend committing to a year if you're serious about using the platform.
Understanding Squarespace's Transaction Fees
One critical cost that many people overlook is transaction fees. On the Basic plan, Squarespace charges a 2% transaction fee on all physical product sales and a 7% fee on digital products. This can add up fast.
Let's do the math: If your store generates $4,000 in monthly sales on the Basic plan, that 2% transaction fee equals $80 per month-or $960 per year. At that point, the savings from the cheaper plan disappear entirely, and you'd be better off upgrading to the Core plan at $23/month, which eliminates transaction fees on physical products.
The Core plan still charges 5% on digital products like courses and memberships. Only the Plus plan reduces this to 1%, and the Advanced plan eliminates digital product fees entirely. If you're selling online courses, ebooks, or subscription content, these fees matter significantly.
Payment Processing Fees Explained
Beyond Squarespace's transaction fees, you'll also pay payment processing fees. If you use Squarespace Payments (powered by Stripe), the rates vary by plan:
- Basic plan: 2.9% + 30¢ per transaction
- Core plan: 2.9% + 30¢ per transaction
- Plus plan: 2.7% + 30¢ per transaction
- Advanced plan: 2.5% + 30¢ per transaction
These fees apply to every sale regardless of your plan. If you're doing serious ecommerce volume, those 0.2-0.4% differences between plans can represent significant savings. A store processing $50,000 annually saves $100-200/year just on reduced processing rates with higher-tier plans.
Hidden costs to factor in:
- Domain renewal: $20-70/year after the first free year
- Google Workspace email: $6/month per user after your first free year
- Email Campaigns: $7-68/month depending on your needs
- Acuity Scheduling: Starts at $14/month for appointments
- Transaction fees: 2% on Basic plan for online store sales, 0% on Core and above for physical products
- Digital product fees: 5% on Core, 1% on Plus, 0% on Advanced
- Payment processing fees on all plans (2.5-2.9% + 30¢)
For a detailed breakdown of all the numbers, check out our Squarespace pricing guide and total cost analysis.
Breaking Down Each Squarespace Plan
Basic Plan ($16/month): Who It's For
The Basic plan works for simple websites with minimal ecommerce needs. You get unlimited bandwidth and storage, access to all templates, basic SEO tools, and mobile optimization. However, the limitations are significant.
You can't use custom CSS or JavaScript, which locks you out of advanced design customizations. You also can't access premium integrations like Zapier, ChowNow, or OpenTable. Marketing tools like promotional pop-ups, announcement bars, and Facebook pixels are unavailable. For most businesses, these restrictions are dealbreakers.
The Basic plan makes sense for personal blogs, portfolio sites for artists or photographers who aren't selling much, and simple brochure websites that exist primarily for information. If you're planning to grow your business or sell products regularly, start with Core instead.
Core Plan ($23/month): The Sweet Spot for Most
The Core plan is where Squarespace becomes viable for serious businesses. For just $7 more per month than Basic, you unlock substantial functionality.
Most importantly, the 2% transaction fee on physical products disappears entirely. You gain access to promotional tools like pop-ups and announcement bars that can significantly boost conversions. Custom CSS and JavaScript injection allows advanced users to customize beyond template limitations. Premium integrations with Zapier, Mailchimp, and social selling platforms become available.
You also get advanced analytics to track visitor behavior, sales data, and conversion metrics. For content creators, you can add unlimited contributors-perfect for teams. The Core plan includes a free Google Workspace account for your first year, giving you professional email addresses.
For most small businesses, the Core plan provides everything you need at a price point that's competitive with other website builders. It's the plan I recommend most often.
Plus Plan ($39/month): For Growing Online Stores
The Plus plan is designed for ecommerce businesses that need more sophisticated sales tools. The main additions include customer accounts (so customers can save their information and track orders), abandoned cart recovery emails (which can recover 10-15% of lost sales), lower transaction fees on digital products (1% instead of 5%), and reduced credit card processing fees (2.7% + 30¢ instead of 2.9% + 30¢).
You also get advanced discount functionality, like automatic discounts on qualifying orders and the ability to set usage limits per customer. Point-of-sale functionality is included if you sell at physical locations, though it's limited compared to dedicated POS systems.
The Plus plan makes sense when you're processing significant ecommerce volume-typically $10,000+ per month in sales. Below that threshold, the Core plan usually provides better value.
Advanced Plan ($99/month): Enterprise-Level Ecommerce
The Advanced plan is Squarespace's top tier, and it's expensive for good reason. You get the lowest payment processing fees (2.5% + 30¢), zero transaction fees on all products including digital goods and memberships, unlimited video storage, and unlimited contributors.
The standout ecommerce features include subscriptions (sell recurring products or memberships), advanced shipping options with real-time carrier-calculated rates, abandoned cart recovery, and API access for custom integrations.
The Advanced plan only makes financial sense at higher revenue levels. If you're processing $50,000+ monthly in sales, the reduced processing fees and advanced features justify the cost. Below that, you're likely overpaying for features you don't need.
What Squarespace Actually Does Well
Templates That Don't Look Like Templates
Squarespace offers over 180 templates, and they're genuinely well-designed. Unlike some competitors where templates feel dated or generic, Squarespace templates look modern and professional out of the box. For creatives, photographers, and service businesses, this is a huge selling point.
The Fluid Engine editor lets you drag and drop elements while keeping designs clean. It's not as freeform as Wix (which lets you place elements anywhere), but that constraint actually helps beginners avoid making design disasters.
Every template is mobile-responsive by default, which matters since over 60% of web traffic now comes from mobile devices. You don't need to separately design mobile layouts-Squarespace handles this automatically.
All-In-One Hosting and Security
One thing Squarespace handles well is the technical stuff you don't want to think about. Hosting is included, SSL certificates are automatic, and the platform monitors your site 24/7 with automatic backups. You're not juggling separate hosting accounts, security plugins, or update schedules.
For business owners who want to focus on their actual business instead of website maintenance, this is genuinely valuable. Compare this to WordPress, where you need to manage hosting separately, install security plugins, handle updates, and troubleshoot plugin conflicts.
Solid Blogging Capabilities
Squarespace is actually one of the few website builders that can compete with WordPress on blogging features. You get post scheduling, multiple authors, categories and tags, and even podcast hosting with RSS feeds for iTunes syndication. If content marketing is part of your strategy, Squarespace can handle it.
The commenting system is built-in and can be moderated easily. You can set posts to publish at specific times, which is essential for content calendars. The blog module integrates seamlessly with the rest of your site design, maintaining visual consistency.
Built-In Ecommerce (That Actually Works)
You can sell physical products, digital downloads, services, gift cards, and memberships on any Squarespace plan. The Core plan and above removes transaction fees and adds ecommerce analytics. The checkout experience is clean and professional.
Inventory management is straightforward-you can track stock levels, set low stock alerts, and manage variants (size, color, etc.). Product pages are customizable with image galleries, detailed descriptions, and customer reviews.
If you're comparing Squarespace to dedicated ecommerce platforms, check out our Squarespace vs Shopify comparison.
Built-In Marketing Tools
On Core plans and above, you get marketing features that many competitors charge extra for. Email capture pop-ups can grow your mailing list. Announcement bars highlight promotions sitewide. Discount codes and promotional pricing are easy to set up.
The SEO panel guides you through optimizing page titles, meta descriptions, and URL structures. While not as powerful as WordPress SEO plugins, it covers the basics well enough for most small businesses.
Social sharing is built into blog posts and products, making it easy for customers to spread the word. You can also add social follow buttons and integrate Instagram feeds directly into your site.
Where Squarespace Falls Short
Limited Customization (Really)
Squarespace templates look great, but you're working within predefined structures. If you have a specific design vision that doesn't fit their templates, you're going to struggle. CSS and JavaScript editing is available on Core plans and above, but even then you're limited compared to platforms like WordPress or Webflow.
One common complaint: it's hard to make Squarespace websites not look like a Squarespace website. That sameness can be a problem if brand differentiation matters to you. While you can customize colors, fonts, and content, the underlying template structure remains fixed.
Changing templates after building your site is technically possible in version 7.1, but it often requires significant rework. In version 7.0, switching templates can break your site entirely, requiring you to rebuild pages from scratch.
No Autosave (Seriously)
This one drives people crazy. Squarespace doesn't automatically save your changes. If your browser crashes, your laptop dies, or you accidentally close a tab, you could lose hours of work. You have to manually save constantly. It's an annoying oversight for a platform at this price point.
Experienced users develop a habit of hitting the save button every few minutes, but beginners often learn this lesson the hard way after losing work. There's no draft history or version control, so you can't revert to previous versions of a page.
Limited Third-Party Integrations
Squarespace Extensions only offers about 45 apps-many focused on ecommerce and accounting. If you want to integrate email marketing tools beyond Mailchimp, specific CRM systems, or other business tools, you may hit a wall. Competitors like Wix have much larger app marketplaces with thousands of options.
Popular integrations like Calendly, ConvertKit, and ActiveCampaign require workarounds using embed codes or paid third-party connectors. This creates friction and limits functionality compared to native integrations.
For marketing teams that rely on sophisticated tool stacks, Squarespace's limited integration ecosystem becomes a significant bottleneck.
Basic Plan Restrictions Are Harsh
On the $16/month Basic plan, you can't use custom CSS or JavaScript, can't access key integrations like Zapier, ChowNow, or OpenTable, can't add a Facebook pixel, and can't use promotional pop-ups or announcement bars. That's a lot of marketing functionality locked behind the Core plan.
The 2% transaction fee on the Basic plan also adds up quickly for any serious ecommerce. Selling just $2,000/month in products costs you $40 in fees-almost enough to cover the upgrade to Core, which eliminates those fees entirely.
Navigation Is Too Simple for Complex Sites
Squarespace only supports two levels of navigation. If you need a complex site structure with deep menus-say, a large resource library or multi-department business-this is a dealbreaker. The platform is designed for flat sites with simple navigation.
Workarounds exist, like creating separate index pages with their own navigation, but these solutions are clunky and hurt usability. Sites with hundreds of pages or complex information architectures simply don't fit Squarespace's model.
No Version History
Unlike WordPress and Wix, Squarespace doesn't keep a history of changes to your website. If you accidentally delete a page or make a mistake, you can't restore a previous version. This is particularly risky if you have multiple team members editing the site.
The only backup solution is manually exporting your content periodically, which requires technical knowledge and discipline. For businesses where website content is mission-critical, this lack of version control is a serious liability.
Mixed SEO Performance
Squarespace includes basic SEO tools-meta titles, descriptions, alt text, 301 redirects-but it lacks advanced SEO capabilities. There's no native keyword research tools, limited control over page speed, and sometimes Google indexes internal ugly URLs before your real domain gets priority. It's adequate for basic SEO but serious content marketers may find it limiting.
Structured data (schema markup) support is limited compared to WordPress plugins like Yoast or RankMath. You can add custom code, but it requires technical knowledge. The built-in blogging features are good, but lack some SEO-focused functionality like automatic internal linking suggestions or readability analysis.
Site speed is another concern. While Squarespace handles hosting well, you have limited control over performance optimization. You can't use advanced caching plugins or CDNs (beyond Squarespace's built-in CDN). For SEO-focused businesses where every millisecond of load time matters, this lack of control is frustrating.
For more platform comparisons, see our Squarespace vs WordPress, Squarespace vs Wix, and Squarespace vs Webflow guides.
Mobile Optimization Limitations
While Squarespace templates are mobile-responsive, you have limited control over how your site appears on mobile devices. You can't separately adjust mobile layouts or hide specific elements on mobile. This one-size-fits-all approach works for simple sites but can be limiting for businesses that want fine-tuned mobile experiences.
Some users report that Squarespace mobile sites can feel sluggish compared to competitors. Without the ability to optimize images specifically for mobile or adjust mobile-specific performance settings, you're stuck with whatever Squarespace provides.
Ecommerce Limitations for Scaling
For small ecommerce businesses, Squarespace works well. But as you scale, limitations appear. There's no multi-currency support-customers around the world see prices in your currency only. This hurts international sales significantly.
The point-of-sale system is USA-only and limited to card readers-no barcode scanners or cash registers are supported. Businesses doing both online and in-person sales will need separate systems or upgrade to Shopify.
Dropshipping integration is minimal compared to Shopify. Advanced inventory management features like automatic reordering, warehouse management, or complex variant logic aren't available. The platform caps stores at 10,000 products, which sounds like a lot but can be limiting for businesses with extensive catalogs.
Customer Support Can Be Hit-or-Miss
Squarespace offers 24/7 support via live chat and email, and they have an extensive knowledge base. However, user reviews on platforms like Trustpilot are mixed. Some users praise the quick, helpful responses, while others complain about slow resolution times and support agents who simply send links to help articles without providing personalized assistance.
There's no phone support, which can be frustrating when you need immediate help with urgent issues like payment processing problems or site outages. For businesses where website downtime means lost revenue, this lack of phone support is a significant drawback.
Squarespace Versions: 7.0 vs 7.1
Squarespace currently has two versions available, and understanding the difference matters for your decision.
Version 7.0 (Legacy)
Squarespace 7.0 is the older version, still available but no longer recommended for new sites. It offers template-specific features, meaning each template has its own unique settings and capabilities. You can switch templates, but it's difficult and often breaks your site.
Some features unique to 7.0 include cover pages (standalone landing pages), template-specific customization options, and access to the Developer Platform for advanced users who want complete code control.
Most new users should avoid 7.0 unless they have a specific reason to use it, like working with a developer who built a custom template on that version.
Version 7.1 (Current)
Squarespace 7.1 is the current version and what you'll use by default. All templates are part of a unified system, meaning they share the same features and capabilities. This makes switching templates much easier-your content transfers over without breaking.
The Fluid Engine drag-and-drop editor is exclusive to 7.1, giving you much more layout flexibility. Section-based editing means you can customize individual sections of pages rather than being locked into template-wide settings.
Blueprint AI Builder (Squarespace's AI website generator) only works on 7.1. If you want to use AI to jumpstart your site design, you need this version.
Unless you have a compelling reason otherwise, always start with version 7.1.
Real-World Use Cases: When Squarespace Works
Freelancers and Creative Professionals
Photographers, designers, illustrators, and other creatives often find Squarespace ideal. The beautiful templates showcase visual work perfectly, and the platform's limitations matter less when you're primarily displaying portfolios rather than running complex business operations.
A wedding photographer, for example, can create a stunning portfolio site with integrated booking through Acuity Scheduling, process retainer payments, and maintain a blog-all within Squarespace. The $23/month Core plan provides everything they need without technical complexity.
Service-Based Businesses
Consultants, coaches, therapists, and other service providers benefit from Squarespace's appointment booking integration. You can showcase your services, collect payments, manage your calendar, and even sell digital products like courses or ebooks.
A business coach might use the Plus plan to sell one-on-one sessions, group programs, and membership access to exclusive content. The integrated tools mean less juggling between platforms.
Small Ecommerce Stores
If you're selling physical products with a catalog under 500 items and revenue under $10,000/month, Squarespace provides solid ecommerce functionality at a reasonable price. The clean checkout experience and integrated inventory management work well for small operations.
A jewelry maker selling handcrafted pieces can create product pages, manage inventory, offer discount codes, and handle shipping calculations all within Squarespace. As long as they're not selling internationally or needing complex variants, the platform serves them well.
Content Creators and Bloggers
Bloggers who value design and want more control than platforms like Medium or Substack but less complexity than WordPress often choose Squarespace. The blogging features are robust-multiple authors, scheduling, categories, tags, and even podcast hosting.
A lifestyle blogger can publish articles, monetize with affiliate links, sell digital products, and build an email list-all from one platform. The integrated analytics show what's working, and the SEO tools help content rank in search engines.
When Squarespace Doesn't Work
Large-Scale Ecommerce Operations
Once you're processing over $25,000/month in online sales, Squarespace's limitations become painful. The lack of multi-currency support hurts international growth. Missing features like advanced shipping rules, dropshipping integrations, and sophisticated inventory management mean you'll outgrow the platform.
At this scale, Shopify or BigCommerce provide better value despite similar or higher pricing. The advanced features and scalability justify the investment.
Complex Business Websites
Large companies with multiple departments, extensive service offerings, or complex site structures will find Squarespace too limited. The two-level navigation restriction alone makes it impossible to build intuitive site architectures for large organizations.
A mid-sized consulting firm with multiple practice areas, dozens of team members, and extensive case studies needs the flexibility of WordPress or a custom solution.
Marketing-Heavy Operations
Businesses that rely on sophisticated marketing automation, A/B testing, advanced analytics, and extensive third-party integrations will find Squarespace limiting. The small app marketplace and lack of advanced marketing features create bottlenecks.
A growth-focused SaaS company needs robust integration with their CRM, marketing automation platform, analytics tools, and conversion optimization stack. Squarespace's 45 extensions won't cut it.
Multi-Language Websites
If you need to serve customers in multiple languages, Squarespace is a poor choice. There's no native multi-language support. You'd need to pay for third-party apps like Weglot or build separate sites for each language-both expensive and clunky solutions.
An international business needs a platform with robust multi-language and multi-currency support built in.
Who Should Use Squarespace
Squarespace is a good fit if you're:
- A freelancer, consultant, or creative professional building a portfolio site
- A small business owner who needs a professional website without hiring a developer
- A service provider who wants integrated scheduling and booking
- A blogger or content creator who values design
- A small ecommerce seller (under $10k/month revenue)
- Someone who values simplicity over maximum flexibility
- Building a site with straightforward navigation (less than 20 main pages)
- Selling primarily in one currency to one geographic region
- Operating with a small team (1-5 people managing the website)
- Willing to work within template constraints for better design consistency
Who Should NOT Use Squarespace
Look elsewhere if you're:
- Running a large-scale ecommerce operation (Shopify is better for this)
- A developer who wants complete code control (WordPress or Webflow)
- Building a complex site with deep navigation structures
- On a tight budget with no room for monthly fees (look at free tiers elsewhere)
- Need extensive third-party integrations for your business stack
- Building multilingual websites (Squarespace's support here is weak)
- Operating internationally and need multi-currency support
- Running a high-traffic content site where SEO and site speed are critical
- Managing large teams where version control and backups are essential
- Planning rapid growth that will quickly outgrow platform limitations
- Need advanced marketing automation and A/B testing capabilities
- Operating a marketplace or platform business model
Comparing Squarespace to Major Competitors
Squarespace vs Wix
Wix offers more design freedom with its absolute positioning editor-you can place elements anywhere on the page. This sounds great but can lead to design chaos for beginners. Wix has over 800 templates compared to Squarespace's 180, plus a massive app marketplace with thousands of extensions.
Wix offers a free plan (with ads), making it accessible for testing. Pricing for paid plans is comparable to Squarespace. Wix's AI website builder is more advanced, and the platform offers better marketing tools built-in.
However, Squarespace templates are generally considered more elegant and professional-looking. If design quality matters more than flexibility, Squarespace wins. For most beginners who want control without chaos, Squarespace's structured approach actually helps.
Squarespace vs WordPress
WordPress powers over 40% of all websites, making it the most popular platform globally. It offers unlimited flexibility-thousands of themes and over 59,000 plugins mean you can build virtually anything.
However, WordPress requires separate hosting (starting around $3-25/month), security management, plugin maintenance, and regular updates. The learning curve is much steeper. For non-technical users, WordPress can be overwhelming.
WordPress shines for content-heavy sites, blogs, and businesses that need specific functionality. The SEO capabilities are far superior to Squarespace. But you pay with complexity and ongoing maintenance.
Squarespace is the better choice if you want simplicity and don't need extensive customization. WordPress wins if you have technical skills or resources and need maximum flexibility.
Squarespace vs Shopify
Shopify is purpose-built for ecommerce and dominates that niche. It offers multi-currency support, extensive shipping integrations, robust point-of-sale systems, and advanced inventory management. The app store has thousands of ecommerce-specific tools.
Shopify's Basic plan starts at $29/month-more expensive than Squarespace Core but with far superior ecommerce features. If online selling is your primary business, Shopify provides better value as you scale.
However, Shopify is overkill for service businesses or simple sites with minimal selling. Its blog is basic compared to Squarespace, and the templates, while functional, aren't as design-forward.
Choose Shopify if ecommerce is your main focus and you're serious about scaling. Choose Squarespace if you're building a content or service site that happens to sell some products.
Squarespace vs Webflow
Webflow is a designer's platform, offering complete visual control over every aspect of your site without writing code. It's more powerful than Squarespace but significantly more complex. The learning curve is steep-expect weeks, not hours, to become proficient.
Webflow excels at custom designs, animations, and complex layouts. If you have design skills (or are willing to develop them), Webflow produces sites that look custom-built at a fraction of the cost.
However, Webflow is harder to learn, has fewer templates, and requires more hands-on management. It's ideal for design agencies and advanced users but overkill for most small businesses.
Squarespace makes sense if you want professional design without the complexity. Webflow wins if you have design skills and need pixel-perfect control.
Squarespace vs Hostinger Website Builder
Hostinger is one of the most affordable website builders, with plans starting at just $1.99/month (promotional pricing). This makes it dramatically cheaper than Squarespace.
Hostinger offers impressive AI tools, including an AI website builder, AI writer, and AI image generator. For beginners on tight budgets, it's an attractive option.
However, Hostinger's templates and design quality don't match Squarespace. The platform is simpler with fewer features overall. It's ideal for very small businesses, personal projects, or anyone testing the waters without financial commitment.
Choose Hostinger if budget is your primary constraint and you don't need advanced features. Choose Squarespace if you can afford the premium and want better design quality.
How Squarespace Stacks Up on Key Criteria
Ease of Use: 9/10
Squarespace is one of the easiest website builders to use. The interface is clean and intuitive, the Fluid Engine editor provides good flexibility without overwhelming options, and the structured template approach prevents design disasters. Most users can build a basic site in a few hours.
The main frustration is the lack of autosave, which costs it a point. Otherwise, the learning curve is gentle for beginners.
Design Quality: 9/10
Squarespace templates are among the best-designed in the industry. They look modern, professional, and polished out of the box. For users without design skills, this is invaluable.
The downside is limited customization-you're working within template structures. Power users who want pixel-perfect control will find this limiting.
Ecommerce Capabilities: 7/10
For small to medium ecommerce, Squarespace delivers solid functionality. Inventory management, product variants, discount codes, and integrated checkout all work well. The clean checkout experience likely boosts conversion rates.
However, scaling limitations hurt the score. No multi-currency support, limited shipping options, basic POS functionality, and the 10,000 product cap mean serious sellers will outgrow it. Dedicated platforms like Shopify offer much more for serious ecommerce.
SEO Performance: 6/10
Squarespace covers SEO basics adequately-meta tags, alt text, 301 redirects, clean URLs, mobile responsiveness. For small businesses with modest SEO goals, it works fine.
But it lacks advanced SEO tools that content marketers need. No built-in keyword research, limited structured data support, less control over site speed, and occasional indexing issues with internal URLs all limit SEO potential. Serious content sites will find WordPress with Yoast or RankMath far superior.
Flexibility and Customization: 5/10
This is Squarespace's weakest area. While Core plans and above allow CSS and JavaScript injection, you're still constrained by template structures. The limited app marketplace means less functionality overall.
For users who value simplicity over flexibility, this isn't a problem. But businesses with specific needs or developers who want full control will find Squarespace frustrating.
Value for Money: 7/10
At $23/month for the Core plan, Squarespace offers reasonable value for what you get-hosting, security, templates, ecommerce capabilities, and support all bundled together. Compared to piecing together WordPress hosting, themes, and plugins, it's competitive.
However, cheaper alternatives exist (Hostinger, Weebly), and for specific use cases (ecommerce, content sites), specialized platforms offer better value. The pricing is fair but not exceptional.
Customer Support: 7/10
24/7 live chat and email support plus extensive documentation are solid. The quality of support is generally good when you reach an agent.
However, lack of phone support and mixed reviews on Trustpilot suggest inconsistent experiences. Some users report excellent support; others complain about slow resolution and unhelpful responses. It's adequate but not outstanding.
Tips for Getting the Most Value from Squarespace
1. Start With the 14-Day Free Trial
Squarespace offers a 14-day free trial with no credit card required. Use this time to build your site completely, test all features, and ensure it meets your needs before paying. Fourteen days is generous enough to go from idea to fully built site if you're focused.
2. Always Pay Annually
The savings from annual billing are substantial-25-40% depending on the plan. Plus you get a free custom domain for the first year (worth $10-20). If you're committing to Squarespace, annual billing pays for itself.
3. Look for Coupon Codes
Squarespace regularly offers promotional discounts, especially around Black Friday, New Year's, and other major holidays. Before subscribing, search for current discount codes. You can often save 10-30% on your first year.
Check our Squarespace coupon code page for current offers.
4. Consider Starting With Core
While Basic looks tempting at $16/month, the limitations and transaction fees mean most businesses quickly need to upgrade. Starting with Core at $23/month gives you room to grow without hitting walls immediately.
5. Use Built-In Features Before Adding Extensions
Squarespace's built-in tools are surprisingly comprehensive. Before paying for third-party extensions, explore what's already included. The built-in analytics, email capture forms, and scheduling tools cover most needs.
6. Optimize Images Before Uploading
Site speed matters for both user experience and SEO. Since you have limited control over Squarespace's performance optimization, do your part by compressing images before upload. Tools like TinyPNG can reduce file sizes by 70% without visible quality loss.
7. Save Your Work Constantly
Since autosave doesn't exist, develop the habit of hitting the save button every few minutes. Set a timer if needed. Losing hours of work to a browser crash is devastating and entirely preventable.
8. Export Your Content Regularly
Create manual backups by exporting your pages, blog posts, and product data periodically. If something goes wrong or you decide to switch platforms, you'll thank yourself for having backups.
9. Use the Mobile Preview Constantly
Over half your visitors will use mobile devices. Check the mobile preview after every change to ensure your site looks good on phones and tablets.
10. Leverage Squarespace's Resources
The Squarespace help center, video tutorials, webinars, and forum are excellent. Before hiring a developer for customizations, check if tutorials already explain how to achieve what you want.
Common Squarespace Mistakes to Avoid
Choosing a Template Based Only on Homepage
Many users pick templates based solely on how the homepage looks in the preview. Then they discover the blog layout, product pages, or portfolio displays don't match their needs. Preview all sections of a template before committing.
Overloading Pages With Elements
Just because you can add sections doesn't mean you should. Overly long pages with dozens of sections hurt both performance and user experience. Keep pages focused and streamlined.
Ignoring SEO From the Start
Many users build their entire site before thinking about SEO. By then, fixing URL structures, page titles, and site architecture requires extensive rework. Set up SEO properly from day one.
Not Testing Checkout Flow
If you're selling products, test the complete customer journey from browsing to checkout. Small friction points in the buying process can devastate conversion rates. Test it yourself and have others test it too.
Using Too Many Fonts and Colors
Squarespace templates use carefully chosen typography and color palettes. Resist the urge to add more fonts or drastically change colors unless you have design skills. The defaults usually work better than amateur customizations.
Neglecting Mobile Design
Designing only on desktop and assuming mobile will work is a mistake. Always check mobile views and adjust spacing, text sizes, and layouts accordingly.
Not Setting Up Analytics From Launch
You can't improve what you don't measure. Connect Google Analytics from day one so you have data about visitor behavior, traffic sources, and conversion patterns.
The Bottom Line: Is Squarespace Worth $192-$1,188 Per Year?
For the right user, yes. Squarespace earns its price tag if you value design quality, don't want to deal with hosting and security headaches, and need a professional-looking site quickly.
The Core plan at $23/month ($276/year) hits the sweet spot for most small businesses. You get zero transaction fees on products, access to marketing tools like pop-ups and announcement bars, custom code injection, and premium integrations. It's more than basic but not overkill.
Skip the Plus and Advanced plans unless you're doing serious ecommerce volume-the main difference is reduced card processing rates, which only pay off at higher sales volumes.
Squarespace is worth it if you:
- Value design quality and professional appearance
- Want an all-in-one solution without managing separate hosting
- Need to launch quickly without technical knowledge
- Run a service business, creative portfolio, or small ecommerce store
- Appreciate constraints that prevent design disasters
- Don't need extensive customization or third-party integrations
Squarespace is NOT worth it if you:
- Need maximum flexibility and customization
- Run a large ecommerce operation requiring advanced features
- Build complex sites with deep navigation structures
- Need extensive marketing automation and integrations
- Require multi-language and multi-currency support
- Want the best possible SEO performance
If you're still on the fence, Squarespace offers a 14-day free trial. Build your site, test the editor, and see if the limitations bother you before committing.
Try Squarespace free for 14 days
You can also save with a Squarespace coupon code or check free trial details before committing.
Looking for alternatives? Our best website builders for small business and Squarespace alternatives guides cover your other options.
Final Verdict: A Solid Choice for the Right User
Squarespace isn't the cheapest website builder, the most flexible, or the most powerful. But it occupies a sweet spot for a specific type of user: those who want professional design without complexity, bundled services without management headaches, and enough features to run a real business.
If you're a creative professional, service provider, blogger, or small business owner who values aesthetics and simplicity over maximum power, Squarespace delivers excellent value. The $23/month Core plan provides everything most small businesses need at a price that's reasonable when you consider the alternatives.
For businesses that will quickly outgrow these constraints-large ecommerce operations, content-heavy sites, companies needing extensive integrations-Squarespace will feel limiting. In those cases, the money is better spent on Shopify, WordPress, or other specialized platforms.
The key is honest self-assessment. If Squarespace's strengths align with your needs and its weaknesses don't affect your business model, it's absolutely worth the investment. If not, plenty of alternatives exist that might serve you better.
Take advantage of the 14-day trial, build your site, and see for yourself. That's the only way to know if Squarespace is worth it for your specific situation.