Is Spocket Legit? What You Need to Know Before Signing Up

Short answer: Yes, Spocket is a legitimate dropshipping platform. It's been around since 2017, has over 10,000 reviews on Trustpilot, and integrates with major e-commerce platforms like Shopify and WooCommerce. But "legit" doesn't mean "perfect" — there are some serious red flags you should know about before handing over your credit card.

Let's break down what Spocket actually delivers, where it falls short, and whether it's worth your money.

What Is Spocket?

Spocket is a B2B dropshipping platform that connects online store owners with suppliers, primarily based in the US and Europe. The big selling point? Faster shipping times compared to platforms that rely on Chinese suppliers.

Instead of the typical 2-6 week shipping times from AliExpress, Spocket suppliers can often deliver in 2-5 business days. That's a legitimate competitive advantage if your customers expect Amazon-level delivery speeds.

The platform integrates with Shopify, WooCommerce, BigCommerce, Wix, Squarespace, eBay, and Amazon. Over 70% of their suppliers are US and EU-based, and they claim to vet every supplier before listing them on the platform.

The Good: What Spocket Does Well

Fast Shipping From Local Suppliers

This is Spocket's main draw. Products from US and EU suppliers typically ship in 2-5 days rather than 30-60 days from China. For customer satisfaction and repeat business, this matters a lot.

Vetted Suppliers and Quality Products

Spocket screens its suppliers and products, which means you're less likely to get burned by low-quality items or unreliable vendors. Many users report fewer returns and customer complaints compared to AliExpress dropshipping.

Branded Invoicing

On the Pro plan and above, you can customize invoices with your own logo and branding. This helps you look more professional and build customer trust — your buyers won't see "shipped from random supplier" on their invoice.

Easy Platform Integration

The Shopify integration is seamless. You can import products, sync inventory, and process orders automatically without manual data entry. Real-time inventory updates help prevent overselling.

Sample Orders

You can order product samples to check quality before adding items to your store. This is essential for testing products yourself and avoiding nasty surprises from customers.

The Bad: Legitimate Concerns About Spocket

The Billing and Cancellation Problem

This is the biggest red flag. Across Trustpilot, Shopify App Store reviews, and Capterra, there's a consistent pattern of complaints about billing issues. Users report being charged after they thought they canceled, difficulty getting refunds, and subscription charges hitting after free trials end.

Some users have reported being charged even after explicitly requesting cancellation through support. One Shopify reviewer wrote that they "had to change my card information and place a block on Spocket just to stop the charges." Multiple users have filed BBB complaints over these issues.

To be fair, Spocket does respond to these reviews and offers to investigate. But the volume of similar complaints suggests this is a systemic issue, not isolated incidents. If you sign up for a trial, set a calendar reminder to cancel before it ends and take screenshots of your cancellation.

Non-Refundable Plans

Unlike many SaaS companies, Spocket doesn't offer refunds for unused portions of subscriptions. Once you're charged, that money is gone even if you cancel the same day.

Higher Prices Than AliExpress

Products on Spocket cost more than Chinese alternatives. You're paying for faster shipping and better quality, but your margins will be tighter. Spocket requires suppliers to list products at least 25-40% below retail price, but that still leaves less profit than sourcing from China.

Limited Product Selection in Some Niches

While Spocket has nearly a million products, some users report the catalog is limited for specific niches. If you're looking for highly specialized items, you might not find what you need.

Competition From Other Spocket Sellers

Because Spocket is popular, many dropshippers are selling the exact same products. This leads to price competition and margin erosion. You'll need strong marketing to differentiate yourself.

Spocket Pricing: What You'll Actually Pay

Spocket offers four pricing tiers:

The annual plans offer significant savings (up to 74% off), but given the cancellation complaints, I'd recommend starting with monthly billing until you're sure Spocket works for you.

All plans include a 14-day free trial, but remember to cancel before it ends if you decide it's not for you.

What Real Users Are Saying

Spocket has a 4.6-4.7 star rating on Trustpilot with over 10,000 reviews — that's legitimately impressive. Many users praise the ease of use, product quality, and customer support (several mention a support rep named Eleanor specifically).

But filter for negative reviews, and you'll see recurring themes:

The positive reviews tend to focus on the platform's functionality, while negative reviews cluster around billing and money issues. Draw your own conclusions about what that means.

Spocket vs. Print-on-Demand Alternatives

If you're comparing dropshipping options, you might also consider print-on-demand services like Printify. Check out our Printify review and pricing breakdown to see how it compares. We also did a direct comparison in our Printify vs. Printful piece.

The main difference: print-on-demand lets you sell custom-designed products, while Spocket focuses on pre-made inventory. Both are legitimate models with different use cases.

Who Should Use Spocket?

Spocket makes sense if:

Skip Spocket if:

The Bottom Line: Is Spocket Legit?

Spocket is a real, functioning dropshipping platform that thousands of entrepreneurs use successfully. It's not a scam. The fast US/EU shipping and vetted suppliers are genuine advantages.

But the billing issues are concerning. Too many users have reported the same problems for it to be coincidence. If you do sign up, protect yourself: use a virtual card, document everything, and set multiple reminders to cancel before your trial ends.

For the right business — one focused on quality over price, serving US/EU customers who want fast shipping — Spocket can work well. Just go in with your eyes open.

Try Spocket free for 14 days and test it with a few sample orders before committing to a paid plan. That's the safest way to see if it actually fits your business.