Carepatron Pricing: Complete Breakdown of Plans and Costs

Looking for Carepatron's actual prices? Here's the quick version: there's a free plan that's legitimately usable, and paid plans that run from $14 to $24 per user per month when billed annually (or $19 to $29 monthly). That's it—no hidden enterprise tiers or "contact sales" nonsense.

Carepatron is a practice management and EHR platform primarily used by mental health professionals, therapists, coaches, and healthcare practitioners. It combines scheduling, telehealth, clinical documentation, and billing into one system. The pricing is refreshingly straightforward for this space.

Carepatron Pricing Plans

Here's what each plan costs and what you actually get:

Free Plan - $0/month

This isn't a crippled trial. The free tier includes:

The catch? Storage fills up faster than you'd think (one reviewer mentioned hitting limits within 3-4 months with just a handful of clients), and you don't get automatic appointment reminders or calendar sync.

Essential Plan - $14/user/month (annual) or $19/month

This is where most solo practitioners land. Adds:

Plus Plan - $19/user/month (annual) or $24/month

For practitioners who use AI features heavily or run groups:

Advanced Plan - $24/user/month (annual) or $29/month

For multi-provider practices needing admin controls:

Insurance Claims Pricing

If you're billing insurance, Carepatron charges per claim on a sliding scale:

Insurance billing is available on paid plans only. Claims are processed electronically with CMS-1500/HFCA form generation.

Annual vs Monthly Billing

You save roughly 20-30% by paying annually. Here's the comparison:

PlanMonthly BillingAnnual BillingSavings
Essential$19/user/mo$14/user/mo26%
Plus$24/user/mo$19/user/mo21%
Advanced$29/user/mo$24/user/mo17%

If you're testing the waters, start monthly. If you're committed, annual billing makes more sense.

What's Actually Good About Carepatron

The free plan is genuinely useful. Most "free" EHR plans are glorified demos. Carepatron's free tier includes telehealth, HIPAA compliance, and unlimited clients—features that cost money on competitors. For part-time practitioners or those just starting out, you could run your practice on the free plan indefinitely.

All-in-one without the enterprise price. You get scheduling, video calls, clinical notes, billing, and a client portal in one system. Compare that to paying separately for Zoom, a scheduling tool, and a notes app.

AI features are included on paid plans. The AI can transcribe sessions and draft note summaries. On Plus and Advanced, you get unlimited AI credits—not a per-use charge.

Clean interface. Users consistently praise how easy it is to navigate. The learning curve is minimal compared to bloated EHR systems.

What's Not So Good

Storage limits on lower tiers. That 1 GB on the free plan and 5 GB on Essential disappears quickly, especially if you're storing session recordings or documents. Multiple reviewers mentioned being surprised by how fast they hit limits.

Weak reporting and analytics. Carepatron doesn't offer robust pre-built financial or operational reports. If you need practice-wide insights, you'll have to export data and build reports yourself or use third-party tools.

No phone support. Support is via live chat and email only. Response times are generally good (users report under an hour for chat), but if you prefer picking up the phone, you're out of luck.

Pricing changes have frustrated some users. Some reviewers complained about subscription model changes and being forced into more expensive plans when their grandfathered plans were discontinued. Worth keeping in mind if you're planning long-term.

Who Should Use Carepatron?

Solo practitioners and small mental health practices: This is Carepatron's sweet spot. The pricing is designed for practitioners who don't need enterprise features but want professional tools.

Therapists, counselors, psychologists: The template library is heavily geared toward mental health documentation—SOAP notes, DAP notes, treatment plans, assessments.

New practices testing the waters: Start on the free plan, see if it fits your workflow, and upgrade when you need more features. No credit card required to start.

Hybrid practices (in-person and telehealth): The integrated video platform means you don't need to pay for separate telehealth software.

Who Should Look Elsewhere?

Large practices needing advanced reporting: The analytics are basic. If you need detailed practice performance dashboards, consider alternatives with more robust reporting.

Practices with complex insurance billing needs: While Carepatron now supports insurance claims, practices with heavy insurance volume might want a system with more mature billing features.

Teams that need phone support: If your staff prefers calling for help, this isn't the platform.

Carepatron vs Alternatives

How does Carepatron's pricing stack up?

SimplePractice: Starts at $29/month for solo practitioners. More established in the therapy space with better reporting, but costs more and doesn't have a free tier.

TherapyNotes: $49/month base. More comprehensive clinical features but significantly higher cost.

Jane App: Starts around $54/month. Popular in physical therapy and healthcare, more robust practice management but pricier.

Carepatron is one of the most affordable options that still includes telehealth and HIPAA compliance. The tradeoff is that some features (reporting, integrations) aren't as deep as more expensive competitors.

Getting Started With Carepatron

Carepatron offers a 30-day free trial of the Advanced plan—so you can test all features before deciding what tier you actually need. No credit card required. After the trial, pick your preferred plan or drop to the free tier.

The platform integrates with Google Calendar, Outlook, Zoom, and has Zapier connectivity for custom workflows. Data import from SimplePractice, TherapyNotes, and Jane is supported if you're switching from another system.

Bottom Line

Carepatron's pricing is genuinely competitive. The free plan is one of the best in the practice management space—legitimately functional, not a teaser. Paid plans top out at $29/month per user, which is cheap compared to most EHR systems.

The weak points are storage limits (upgrade to Plus for unlimited), basic reporting, and occasional pricing structure changes that have annoyed some long-term users. But for solo practitioners and small practices, especially in mental health, it's hard to beat the value.

If you're managing a healthcare practice and need related business tools, check out our guides on payroll software pricing and CRM options for small businesses.