Best Vacation Rental Management Software: A No-BS Guide
Managing vacation rentals without proper software is like running a restaurant without a POS system. Sure, you can do it—but you'll burn out, double-book guests, and leave money on the table.
The right vacation rental management software centralizes your bookings, syncs calendars across Airbnb, Vrbo, and Booking.com, automates guest communication, and handles payment processing. The wrong one? Hidden fees, clunky interfaces, and customer support that ghosts you when things break.
I've dug into the actual pricing, features, and user feedback for the top platforms. Here's what you need to know.
Quick Comparison: Top Vacation Rental Software
| Software | Best For | Starting Price | Free Trial |
|---|---|---|---|
| Guesty | Scaling to 50+ properties | $16-27/listing/month | No |
| Hostaway | Mid-sized portfolios (10-100 units) | ~$40/listing/month | No |
| Lodgify | Direct booking focus | $17/month + 1.9% fee | 7 days |
| Hospitable | Solo hosts, automation-first | $29/month (1 property) | 14 days |
| iGMS | Budget-conscious hosts | ~$20/listing/month | 14 days |
What to Look For in Vacation Rental Software
Before diving into specific platforms, here's what actually matters:
- Channel Manager: Syncs your availability across Airbnb, Vrbo, Booking.com, and others. Prevents double bookings—which is non-negotiable.
- Automated Messaging: Sends check-in instructions, booking confirmations, and review requests without you lifting a finger.
- Direct Booking Website: Takes bookings without OTA commissions. Some platforms include this; others charge extra.
- Dynamic Pricing Integration: Connects to tools like PriceLabs or Beyond to optimize your rates automatically.
- Operations Tools: Cleaning schedules, maintenance tracking, and team management.
- Owner Portal: If you manage properties for others, you need automated statements and reporting.
1. Guesty – Best for Scaling Property Managers
Guesty is the heavyweight. It's built for property managers who started with 5 properties and now have 500. The platform handles everything from multi-property calendars to trust accounting.
Guesty Pricing
Guesty uses a tiered model:
- Lite: $27/listing/month (billed annually) or $39/month (billed monthly). Limited to 1-3 listings. Basic features only.
- Pro: Custom pricing for 4-199 listings. Includes 1:1 onboarding, multi-unit management, and revenue management tools.
- Enterprise: Custom pricing for 200+ listings. Enterprise-grade automation and premium support.
Watch out for add-ons. Guesty charges extra for their PriceOptimizer, custom website builder, trust accounting, and Damage Protection. These can add significantly to your monthly bill.
What's Good
- Rock-solid channel management across 60+ platforms
- Automated calendar rules prevent double bookings (users report zero double bookings after switching)
- Scales seamlessly—one user mentioned growing from 5 to 500 properties in three years
- 24/7 premium support for higher-tier customers
What Sucks
- Expensive, especially for smaller portfolios. Value-for-money rating is only 3.7/5 on Capterra
- Some users report the sales team overpromises features
- Pro and Enterprise pricing requires contacting sales—no transparency
- Additional fees pile up: credit card processing, cancellations, new channel integrations
Bottom line: If you're managing 20+ properties and need enterprise features, Guesty is worth the premium. For smaller portfolios, look elsewhere.
2. Hostaway – Best All-in-One for Mid-Sized Operations
Hostaway positions itself as a true all-in-one platform. Property management, channel management, direct booking, guest messaging, and revenue optimization—all native, not bolted-on afterthoughts.
Hostaway Pricing
Hostaway doesn't publish standard pricing. You'll need to request a custom quote. Based on user reports:
- Setup fees range from $100-500
- Monthly fees typically start around $40/listing
- Per-property cost decreases as you add more properties (economies of scale)
- Can go as low as $20/unit/month for larger portfolios
- Enterprise clients pay $5,000+/month
Unlike competitors, Hostaway includes most features natively—no extra charges for dynamic pricing, AI messaging, or 24/7 support.
What's Good
- 300+ channel connections including Google Vacation Rentals
- Built-in dynamic pricing with no additional fees
- Excellent onboarding—users consistently praise it as better than competitors
- AI-powered guest messaging included
- 24/7 support for all users, not just premium tiers
What Sucks
- No free trial (setup takes 2-8 hours, making trials impractical)
- Pricing transparency is poor—you can't budget without talking to sales
- Some users report high costs for single-property owners
- Mobile app has limited functionality compared to desktop
Bottom line: If you want everything in one place without add-on nickel-and-diming, Hostaway delivers. Just expect to spend time getting a proper quote.
3. Lodgify – Best for Direct Bookings
Lodgify's entire philosophy centers on helping you build a direct booking business. The website builder is genuinely good—not an afterthought—and the channel manager keeps OTA bookings synced.
Lodgify Pricing
Three tiers based on features and property count:
- Starter: $17/month (1 property, billed annually) + 1.9% booking fee
- Professional: $48/month (1 property) with no booking fee
- Ultimate: $73/month (1 property) with premium features
Pricing scales based on property count. One user managing 14 properties pays around $340/month. No setup fees, and free onboarding is included.
What's Good
- Excellent website builder—one user achieved a 70% direct booking rate
- 7-day free trial, no credit card required
- Includes free domain with annual plans
- Granular pricing based on exact property count (not arbitrary tiers)
- Strong integrations with PriceLabs for dynamic pricing
What Sucks
- Starter plan's 1.9% booking fee eats into revenue on high-volume properties
- Dynamic pricing tool costs an extra 0.8% fee per reservation
- Users report Vrbo sync issues and slow calendar syncing
- Automated messaging system gets mixed reviews
- No built-in CRM—a significant gap for repeat guest management
Bottom line: Perfect if direct bookings are your priority. The website builder alone justifies the cost for many hosts. Just factor in the booking fees on lower tiers.
4. Hospitable – Best for Automation-First Hosts
Hospitable (formerly Smartbnb) is built for hosts who want to spend less time on their rentals, not more. The AI messaging is genuinely useful, and the automation capabilities are deeper than most competitors.
Hospitable Pricing
- Host: $29/month for 1 property, $39/month for 2 properties
- Professional: $59/month for 2 properties + $15/month per additional property
- Mogul: $99/month for 3 properties + $30/month per additional property
No onboarding fees. The per-property pricing stays consistent regardless of portfolio size, making costs predictable.
What's Good
- 14-day free trial—longest in the industry
- AI messaging ("Alex") handles common guest questions automatically
- Built-in dynamic pricing at no extra cost
- Direct Premium plan includes $5M damage coverage and chargeback protection
- 100% customer and employee-funded (no VC influence on product decisions)
- 4.9/5 on G2, 4.8/5 on Capterra—top ratings in the category
What Sucks
- Processing fees on direct bookings are close to OTA fees for some users
- Additional properties, smart devices, and direct booking features cost extra
- Customer service can be slow during peak times
- Less suitable for large-scale property managers
Bottom line: If you're a solo host or small property manager who values automation over enterprise features, Hospitable is the best value. The free trial lets you test everything before committing.
5. iGMS – Budget-Friendly Option
iGMS is an Airbnb Preferred+ Partner that focuses on essential features without enterprise bloat. The mobile app is excellent, and the pricing is more accessible than competitors.
iGMS Pricing
- 14-day free trial available
- Pricing starts around $20/listing/month
- All-inclusive onboarding with personalized assistance
What's Good
- 50K+ mobile app downloads with 4.8-star rating
- Strong cleaning management features
- Integrates with smart pricing tools
- Automated guest reviews
- Market data insights included
What Sucks
- Fewer channel connections than enterprise platforms
- Limited advanced features for larger operations
- Website builder isn't as polished as Lodgify's
Bottom line: Solid choice for hosts with 1-10 properties who need core functionality without paying enterprise prices.
Alternatives Worth Considering
OwnerRez
Starts at $40/month. Strong with direct booking and trust accounting. Popular in the US vacation rental market. Great for hosts who want detailed financial tracking.
Hostify
Offers free booking website templates and connects to 400+ channels. Users praise the responsive support and unified inbox. Good mid-market option.
Zeevou
Has a free "Spark" plan for getting started. Paid plans start at £24/unit/month. Strong automation and 4.9 rating on Capterra. Worth checking if you're outside the US.
How to Choose: Decision Framework
Choose Guesty if: You're managing 20+ properties and need enterprise features, API access, and trust accounting.
Choose Hostaway if: You want everything included without add-on fees and don't mind opaque pricing.
Choose Lodgify if: Direct bookings are your priority and you want to build a professional website fast.
Choose Hospitable if: You're a solo host who wants maximum automation with minimum time investment.
Choose iGMS if: You need solid basics on a budget and mobile management is important.
Final Take
Most hosts overthink this decision. The reality is that any of these platforms will be dramatically better than managing everything manually or through spreadsheets.
Start with what you can afford, take advantage of free trials where available, and don't be afraid to switch later if your needs change. The data migration between platforms has gotten much easier.
If you're running a larger operation and want to keep your team organized, also check out our guide to project management software—many property managers use tools like Monday.com alongside their PMS.
For handling payroll once you've grown your team, take a look at our Gusto review or comparison of payroll software for small business.